Email: Support@alfatrading-markets.com

First steps

How do I apply for an account with ALFATRADING-MARKETS?

Apply now for a demo or live account with ALFATRADING-MARKETS.  Please remember that losses can exceed any deposits.

How can I upgrade my account from demo to live?

Click on the 'Login' button on the top navigation and then click on the ‘Live Account’ button to go to the live account online application form. Use your Sign Up login details to get started and then follow the step-by-step instructions to complete the additional fields to apply for your live account.

Do I need to deposit funds to activate my account?

You can sign in to your account as soon as your application has been successful and you have clicked on the verification link sent to your registered email address. However, you won’t be able to CFD trade until there are sufficient funds in your account to open a position. If you prefer to test strategies in a risk-free environment, a free Sign Up will allow you to practice trading with virtual funds.

How long does it take to process an application for a live account?

Our aim is to help you start trading as quickly as possible. If you reside in the UK, you will get a response from us within 60 seconds from when you submit your online application form.

However, there may be cases where additional documentation is needed before we can process your live account application.

If you reside outside the UK, the account opening depends on how quickly you can provide us with the required supporting documents; on average the process takes a couple of days. Once you have submitted your documents, we will contact you within one business day.

Do I need to open a separate forex trading account to trade forex with ALFATRADING-MARKETS?

No, our CFD trading accounts offer FX trading. We do not offer a separate account that deals specifically in FX.

What documentation could I be asked to provide when my application for a live account is being processed?

In order to complete your live account application, you may be asked to provide:

1) A scanned copy or clear photograph of a valid UK photo driving licence that shows your current address.

Or

2) A clear and readable copy of one document from List A and one document from list B below:

List A:

  • Valid passport
  • Valid photo driving licence
  • Valid national ID card

List B:

  • Bank statement in your name, posted to your residential address (no online statements)
  • Mortgage statement in your name
  • Utility bill (please note we cannot accept final demands, reminders, online bills or mobile phone bills)

All documents in List B should be dated within the last three months. We need to see the complete documents. Online bank statements printed and stamped at the bank branch will be accepted. You can email scanned versions of your documents to newaccounts@ALFATRADING-MARKETS.co.uk. Alternatively, hard copies can be sent to us by post at the below address:

Client Management team
ALFATRADING-MARKETS
Baltimore
London United States

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